Contact Us

Dear valued customer,

If you are contacting us regarding an issue with your machine, please provide us with a video or photo of the problem. This will help us better understand and solve the issue, and provide you with effective after-sales service. Thank you for your cooperation.

To help us serve you better and faster, please contact us accordingly via the below emails: 

Customer Service Email:  [email protected]  

Business Inquiries Email:  [email protected]  

Media Cooperation Email: [email protected]  

R&D Department Email: [email protected] 

TEL:  +1 626 6698839

Working days: Monday–Friday 9:00 am–6:00 pm PST. (except on holidays and weekends).

Company Name: Keemum Loose Leaf Tea limited
Registered Number: 14005530
Registered Address: 4 Massey House, 85 Hartfield Road, London, United Kingdom, SW19 3ES (this is not a returning address)